Simon AI | Privacy Policy

Simon Data Privacy Statement (revised August 7, 2024)

Simon Data, Inc. (“Simon” or “Simon Data”) is committed to protecting the privacy of individuals. This Privacy Policy (“Privacy Notice” or “Privacy Policy”) explains how information is collected, used and disclosed by Simon, and applies to information collected when you use or access our online or mobile websites, products and services, or when you attend a Simon event, or otherwise interact with us.

We respect the privacy rights of users and recognize the importance of protecting information collected about you. Please read the following carefully to understand how we will collect, use and maintain your Personal Data, as well as your choices regarding use, access and correction of your Personal Data.

Remember that your use of the Simon Data Platform or Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.

Privacy Policy Table of Contents

Changes to This Notice

This Privacy notice may occasionally change. If and when we make changes, notification of these changes will be reflected by updating the revision date at the top of this Privacy Notice.

Personal Data Collected

Simon collects the following types of personal information:

Information you provide to us

We collect information you provide directly to us including when you visit one of our websites, register for and/or use Simon Data Services, or otherwise interact with Simon Data.

For example, we collect information when you request information via a form on our website; request a demo of our Services, participate in a survey, activity or event; make a purchase; apply for a job; request customer support; or communicate with us via third-party social media sites.

The types of information we may collect directly from you include your name, username, email address, postal address, phone number, employer’s name, job title, transactional information as well as any contact or other information you choose to provide.

Information we collect automatically

When you visit simondata.com or use the Simon Data Platform, we will never collect payment information but we may collect information sent to us by your device. This includes data about the pages you access, computer IP address, device ID, device type, geolocation information, and other standard web log data and other information.

How Do We Use Your Personal Data?

Simon collects or discloses Personal Data for the following business and commercial purposes:

Provide, operate, maintain and improve the Simon Data Platform.
Enable you to access and use the Simon Data Platform.
Send you technical notices, updates, security alerts, and routine administrative messages.
Provide and deliver the services and features you request.
Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events.
Monitor and analyze trends, usage, and activities in connection with the Simon Data Platform.
Personalizing the Services, website content and communications based on your preferences.

How and To Whom Do We Share Your Personal Data?

We may share Personal Data with service providers, advertising partners, analytics partners, and parties you authorize, access, or authenticate:

Service Providers; Fraud prevention; Hosting services; and Support vendors.
Advertising Partners may include ad networks and marketing providers.
Analytics Partners may include companies tracking how users found or interacted with the Services.
Business Partners include companies we partner with to offer services or promotional opportunities.

We also share Personal Data when necessary to:

Comply with applicable law or respond to valid legal process, including from law enforcement.
Protect our business or users, for example to enforce our terms of service or prevent fraud.

Data That Is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect. We may use such data for our lawful business purposes, including to analyze, build and improve the Services.

How Long Do We Retain Your Personal Data?

We retain Personal Data for as long as you have an open account with us or as necessary to provide you Services.

Customer Data

Simon’s Customers may electronically submit data or information to the Simon Data Platform for hosting and processing purposes, which Simon will process in accordance with applicable agreements.

Customer Testimonials

Simon publishes customer testimonials on its website but seeks and receives prior consent to the publication of such information.

How We Use Cookies and Similar Technologies

We may use small data files on your device including cookies and web beacons to recognize your browser and analyze trends, monitor user activity, and improve our services.

You can control and delete cookies through your browser settings.

Security

While no service is completely secure, Simon takes reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

U.S. State Law Privacy Rights

Residents may contact us to opt-out of the disclosure of Personal Data to third parties for marketing.

European Union, United Kingdom, and Swiss Residents

Residents may have additional rights under the GDPR with respect to their Personal Data, including access, rectification, erasure, and portability.

Personal Data of Children

Simon does not knowingly collect Personal Data from children under 16.

What If You Have Questions Regarding Your Personal Data?

If you have any questions about our data practices, please contact us at:

Name: Simon Data, Inc.

Address: 115 Broadway, WeWork 5th floor, New York, NY 10006

Email: PRIVACY@SIMONDATA.COM

Subprocessors

Simon Data’s current list of subprocessors can be found HERE.