Simon AI

Unlock immediate ROI with predictive insights

Act on predictive insights to capture more engagement and conversions in the moments that matter most.

Trusted by customer marketing teams at

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Predictions for today’s fast-moving marketers

Accelerated time to value

Put predictions to work ASAP with models that are ready to use.

Higher engagement and conversions

Deliver 1:1 personalized content based on persona, behavior, churn risks, and more.

Easy to use across channels

Leverage predictive insights and product recommendations anywhere.

6 out-of-the box models — unlimited potential

  1. Purchase propensity
    Identify the likelihood that a customer will make a purchase so you can deliver a personalized experience that nudges them in the right direction.

  2. Churn propensity
    Anticipate customers who are likely to churn and send the right offer or discount based on churn score or groups: low, medium, and high risk of churn.

  3. Product recommendations
    Deliver dynamic, relevant products or content to each customer and easily apply them to campaigns across marketing channels.

  4. Second purchase propensity
    Identify the likelihood that a customer will make a second purchase and use propensity levels to target promos, suppress them from campaigns, and more.

  5. Customer lifetime value
    Predict the amount of revenue that a customer will bring to your business. Activate segments based on LTV value or groups: low, medium, high, and very high lifetime value (LTV).

  6. Engagement index
    Segment and personalize campaigns using an engagement score, a custom metric that reflects your brand’s marketing and weighs each customer action across channels accordingly.

Custom models to meet your business goals

No two businesses are exactly alike. Which is why Simon will work with you to build and train models using your unique data. For example, determine the likelihood that a customer will move to a higher subscription tier.

“Simon AI allows us to really follow the members on their journey from initial discovery and planning of their vacation, all the way through to showing intent and booking. In every place we’ve put personalized content, they vastly outperform the previous content.”
Brian Lomonico
VP of Global CRM at Travel + Leisure Co.